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  3. Returns & Exchanges FAQ

Can I return embroidered items?

  • Updated November 19, 2022 05:27

No, but we will exchange embroidered items at no cost if the merchandise arrives damaged or defective.  Please contact Customer Service to request authorization.

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Returns & Exchanges FAQ

  • What is Happy Chef’s return policy?
  • How do I return or exchange an item?
  • Where do I find my order number?
  • Do I have to pay for my return?
  • What if I have a defective or damaged item?
  • How do I check the status of my return/exchange?
  • Can I return embroidered items?
  • Where is my refund?
  • Is there a restocking fee?

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